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Our concierge service


We take care of you every step of the way

The Stone Clinic concierge service is run by our patient coordinator who provides you with an extremely high level of guidance and support from the moment you call the clinic to the day you achieve your goals.

We start on the phone with you to ensure that all of your medical records, previous x-rays and MRIs, videos from surgery and any other relevant information is in our hands when we see you in the office.

We take the time to help you understand what a visit is like at The Stone Clinic, what to expect, who you will meet and how you will be cared for. If you are traveling internationally or coming in from out of town or for surgery, the patient coordinator will help you find a place to stay (hotels, apartments, etc. suggested list below) and arrange for a car service to pick you up as you desire.

Our nurse will coordinate any prescriptions you may need and plan for your post op recovery appointments. Daily or sometimes twice daily physical therapy visits will be scheduled with our team.

Your entire experience will be managed carefully to ensure your optimal outcome.

For concierge assistance, please call (415) 563-3110.  

Find a Stone trusted physical therapist

The Stone Clinic has trained many physical therapists (PTs) around the world in the post-operative protocols required for our biologic and robotic joint replacements.

The Stone Clinic Method includes: 

  • Whole person healing
  • Rehab protocols for biologic procedures
  • Rehab protocols for robotic-assisted joint replacement procedures 

If you are coming from out of town, we can help you find out if there is Stone trained PT near you.

Or, you would like to work with your own PT, we can offer them free online course in the Stone Clinic Method, should they be interested in taking advantage of that. Learn more


Here is a list of local hotels and apartments that our patients have found comfortable, convenient, and well suited for their brief or extended stay in San Francisco.


Four Seasons Hotel
757 Market Street
San Francisco, CA 94103
Private reservations line: (415) 633-3636
Please mention The Stone Clinic for special preferred rates
Visit Website

Chelsea Motor Inn
2095 Lombard Street
San Francisco CA 94123
*Mention 'The Stone Clinic' to receive a 10% discount
Visit Website

Cow Hollow Motor Inn
2190 Lombard Street @ Steiner

San Francisco CA 94123

*Mention 'Group B2195' to receive a 10% discount at check-in
Visit Website

Hyatt Fisherman's Wharf
555 North Point Street
San Francisco, CA 94133
*Mention CR# 23420 to receive a 10% discount
Visit Website

The Scarlet Huntingon Hotel
1075 California Street @ Taylor

San Francisco, CA 94108
415-474-5400 or 415-345-2820
*Ask for Carmen Li and mention The Stone Clinic
Visit Website

Cavallo Point Hotel
601 Murray Circle

Sausalito, CA 94965 – In Marin County
*Stone Clinic patients receive a 15% discount
Visit Website


One Bedroom Penthouse Condo (VRBO)
Please contact Shaun at 415-453-2227
Visit Website

One Bedroom Ground-level Cottage Apartment 
Please contact Matt at 415-203-6912 or

Vacation Rental By Owner (VRBO)
Visit Website

Air BnB

One bedroom with private kitchen and wheelchair access
More listings

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