Arrange a Complimentary Virtual Consultation
For patients outside the San Francisco Bay Area considering care at The Stone Clinic
You may have more options than you’ve been told. Explore biologic treatments designed to heal your own joint, return you to what you love, and help you stay active for a lifetime.
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Live in the US & Canada?
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Live Outside the US?
Is This Consultation Right For You?
Live 100+ miles outside the SF Bay Area
Have a knee, shoulder, or ankle injury
Considering travel for care
Have or can obtain current MRIs & X-rays
How the Virtual Consultation Works
A simple 3-step process to receive expert guidance from Dr. Stone
Register
Complete a short registration form to get connected to our team
Send Us Your Medical Imaging
Send your MRI and X-ray imaging online or by mail
Speak With Dr. Stone
Dr. Stone reviews your case, discusses your activity goals, and offers the best treatment plan to achieve your recovery goals
Understand Your Recovery Plan
Receive a treatment plan tailored to your injury, recovery goals, and return to activity
Clarity Before You Commit
Understand estimated treatment costs before deciding how to move forward
Guidance & Support
Our Patient Coordinators provide support so you can stay focused on your recovery, not the admin
U.S. & Canada Patients
For patients in the U.S. & Canada who live more than 100 miles from the San Francisco Bay Area
Register on our communications platform, Klara
Select Book Appointment in Klara
Our team will follow up by SMS within the next business day
International Patients
For patients outside the U.S. & Canada who are considering travel to The Stone Clinic
Complete the international consultation form
Our team will follow up by email with next steps
Frequently Asked Questions
That’s okay. Current MRI and X-ray imaging are required to review your injury and perform your consultation. If needed, our team can provide a prescription for any images you are missing so you can obtain them locally. Once you've registered, our team can assist you.
MRI and X-ray imaging show different parts of the joint. X-rays help evaluate bone health and alignment, while MRIs show soft tissue such as ligaments, tendons, cartilage, and muscle. Reviewing both allows Dr. Stone to make the most accurate preliminary diagnosis and treatment recommendation before you travel.
In some cases, MRI imaging also helps evaluate arthritis severity, which can affect surgical options.
Your imaging should be submitted in DICOM format, the standard electronic file format used by medical imaging providers. Photos, screenshots, PDFs, or images taken with a phone or tablet are not diagnostic-quality imaging and cannot be used for your consultation
Please do not send viewing links or webpages from your imaging facility. They will not be accepted. These links often expire, require separate logins, or prevent our team from organizing your images properly for review.
After you register, our team will provide instructions for sending your MRI and X-ray files online or by mail.
Yes. After your consultation with Dr. Stone, our team will provide an estimate for your recommended treatment and review logistics, scheduling, and next steps so you can make an informed decision before moving forward.
You can also review our Financial Considerations page for more information, including monthly payment plan options.
The Stone Clinic does not bill insurance directly. After your consultation with Dr. Stone, our team will provide an estimate for your recommended treatment so you can understand the cost of care before deciding how to move forward.
You can learn more about monthly payment plans and billing support on our Financial Considerations page.
You can send us your MRIs and X-rays online or via mail. To transfer your medical imaging to us online, click on the following link to use our imaging uploader tool. Simply open the CD/DVD of your MRIs and X-rays within our platform and all of your medical imaging should automatically upload and transmit. Head to this webpage for step-by-step instructions.
You may also mail the CD/DVD of your medical imaging directly to The Stone Clinic using the address below:
The Stone Clinic
Attention: Consultation Coordinator
3727 Buchanan Street, Suite 300
San Francisco CA 94123
To have your medical information returned after your consultation, please include a self-addressed FedEx shipping label including your FedEx account number or credit card information for shipment along with your package. Your imaging disc will NOT be sent back to you without this.